Our team is always knowledgeable, friendly and ready to help...... Come on in and meet with some of our "bicycle professionals". Over the years, people come and go....but you'll be surprised....so many of us kept in touch...we cared about each other and we had fun.... Malcolm....the "owner" Ok, the owner... ...polite, soft-spoken, and having a wealth of knowledge on bicycles as well, he's been in this business for over ten years.  A trained engineer with critical attention to details, Malcolm will be your personal bicycle consultant for years to come. Oh, by-the-way, it won't take long before you find out how "funny" he is--his jokes and sense of humor is a bonus, enjoy! Jay... ...the "great mechanic" Jay's been here for over 6 years by now, he's such a good mechanic... ...funny story--on his first day with us, we asked him to do one of the most difficult service projects (called overhaul), he actually finished it in four hours... ...now you know how good he is! Brian... ...the "best sales guy" Brian is only 18... ...new here too. But, he's such a great sales person (or maybe he'll be the next "apprentice").  Ever since this spring, he sold so many bikes... ...anyway, he's on his way... ... Shawn... ...the "tallest" Oh well... ...at Chelmsford Cyclery, we don't necessary measure success on "sales and revenue", sometimes, we measure by "height"... ...when that happens, Shawn definitely wins--he's about 6'2...well passed Brian (maybe 6 feet).... Todd... ...the "veteran" Todd is a typical "Chelmsford Cyclery Graduate"--he worked here part-time for the past 7 years... ...learned the in and out of our business.  He knows the drill. Mike... ...the "new comer" Mike is such a good kid... ...he is new though--just started this spring. But he's so good at his hands and full of enthusiasm... ...the next generation, I guess.